Last Updated: 26th March, 2025
At Frescoleaf.com, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer the following refund and return options:
1. Returns
Due to the nature of our products, returns are not accepted except under exceptional situations.
2. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Refund will be credited to customers account within 7-10 working days through original payment method
Shipping charges are non-refundable, and the customer is responsible for return shipping costs.
3. Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will provide a full refund or replacement.
4. Replacement
Replacement are only possible if the product is defective. Please contact customer support to arrange an replacement.
The replaced product will be delivered within 7-10 working days.